Reference

Privacy Policy for Indonesia accounts

Your account data, payment receipts and cookie choices are explained here before you open an account with zuma 78.

Account dataCookie choicesDANA receiptsDevice checks

How our privacy policy applies

zuma 78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We use this Privacy Policy to explain what we collect, why we collect it, how long we keep it and how you can ask us to correct or remove parts of your account data. When you create an account, we collect your name, phone number, login

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records, wallet references and the device signals needed to keep your session separate from another account. Payment records from DANA, OVO, GoPay and QRIS are kept as transaction evidence, not as a reason to read your private wallet balance. If access to a game category, account
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service or payout request is limited in your area, eligibility depends on local law. We also log cookie choices so your privacy setting follows your browser when you return.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach us about privacy requests

A privacy request should reach the team that can act on it, not sit inside a general chat queue.

Live chat Our live chat runs 09:00-01:00 WIB and can confirm the account step before a privacy ticket is opened. We may ask for your registered phone number and last QRIS or wallet reference.

Privacy form Use the Help Center privacy form when you need a written record of a correction, removal request or cookie question. Include your account ID, channel used and the exact data you want checked.

Account menu Inside your account, go to Profile > Privacy Request to ask for a name update, phone change or device log check. This route ties the request to your active session.

DATA HANDLING

How we handle privacy tasks

We separate privacy work into account identity, payments, cookies, devices, retention and contact records.

Account identity

When you join, we collect only the account details needed to identify you, contact you and protect your login. Changes to name or phone number require a fresh session check before we update records.

Payment records

DANA, OVO, GoPay and QRIS entries are stored as payment evidence with timestamps and reference codes. We use them to match account activity, check payout requests and answer your privacy questions.

Cookie controls

Cookies help remember your language, session state and privacy choices. You can clear them in your browser, then sign in again to set fresh choices for the same account.

Device checks

Open Account > Security > Active Devices to see recent device sessions. If a phone, tablet or browser looks unfamiliar, contact us so we can close that session after verification.

Game session logs

When you move between Sweet Bonanza, Live Baccarat or Royal Fishing, we log session IDs and time stamps. We do not need private chat content to record that account activity.

Retention requests

We keep records only for account operation, dispute handling and legal needs where local law permits. You can ask us what is kept, why it remains and which records can be corrected.

Common Privacy Policy questions

Privacy questions usually come up when you add a wallet, change devices or ask for an account correction. These answers explain what we collect, how you can reach us and what happens after you send a request. Keep your registered phone nearby so we can verify the account faster.

We collect your registered name, phone number, login records, device signals, wallet references and session activity. We use that data to run your account, answer privacy requests and keep wallet activity matched to your profile.

We keep payment references, timestamps and status records so your account balance, payout request and privacy questions can be checked. We do not need your full wallet balance or private app activity outside our transaction.

Yes. Open Profile > Privacy Request or use live chat from 09:00-01:00 WIB. Tell us which data is wrong, then complete the account check so we can process the correction safely.

Cookies remember your session, language setting and privacy preference on the browser you use. If you clear cookies, sign in again and set the choices you want for that device.

Go to Account > Security > Active Devices after signing in. If you see a device you do not recognise, contact us through live chat so we can verify you and close that session.

We keep request records long enough to answer you, show what action was taken and meet legal needs where local law permits. You can ask which records remain after a request is completed.

Our support team verifies the account first, then sends the request to the privacy handling queue. We may contact you through your registered channel if more detail is needed before any record changes.

Privacy Policy for Indonesia accounts

Reach us about privacy requests

How we handle privacy tasks

Account identity

Payment records

Cookie controls

Device checks

Game session logs

Retention requests

Common Privacy Policy questions

01 What account data does zuma 78 collect?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask for my account data to be corrected?

04 How do cookies affect my privacy choices?

05 How can I check which devices accessed my account?

06 How long do you keep my privacy request records?

07 Who handles a privacy request after I send it?

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